The open programme enables participants from a cross-section of companies to join together in a practical, inter-active and stimulating learning process and in which they can see how people in other types of business are addressing their (and probably similar) problems.  The Programme is modular in structure.

THE OPEN PROGRAMME		2000 Course	2001 Course
Module One
Leadership & Management	Introductions Contracting as a group Exploring leadership Clarifying learning objectives Coaching Skills	11th & 12th October 2000	1st & 2nd May 2001
Module Two
Personal Effectiveness	Understanding oneself Creativity in problem solving The change process Time management	7th November 2000	30th May 2001
Module Three
Interpersonal Effectiveness	Assertive behaviours Effective relationships Body language Creating rapport	7th December 2000	26th June 2001
Module Four
Getting the Best from Ourselves & Others	Appraisal skills Objective setting Motivation Teamwork & teambuilding	9th January 2001	24th July 2001
Module Five
Communication Skills	Meetings Interviewing Presenting information Giving & receiving feedback Managing upwards	15th February 2001	6th September 2001
Module Six
Financial Awareness & Business Planning	How does finance affect us? Budget principles Business & personal planning processes	7th & 8th March 2001	10th & 11st October 2001
Module Seven
Conclusion	Agenda designed & set by Delegates	5th April 2001	8th November 2001