There
is a great deal of fear in many strata of management today. This
is not new but it can eventually kill an organization. More than
half of the companies praised by the best-seller In Search of Excellence
faltered, or failed within just a few years of its publication in the
early 1980s. In 1995, the average age of a company in the UK was
just 12.3 years and only 10% of companies were more than 32 years old.
Of companies formed in 1991, only 49% were remaining in existence four
years later. About 40% of the companies that comprised the Fortune
500 a decade ago no longer exist. The recent trends and fads of
downsizing and re-engineering have proved to be almost completely dehumanising
processes which have produced little long-term benefit either to the
organization or to its people. Within organizations, it is becoming
evident that in the future it will not be possible to operate through
power and bureaucratic structures. Management's ability to effect
significant improvements through piecemeal changes and short-term adjustments
to the system is also declining. The environment which reliably
rewards decisiveness and action as opposed to understanding and reflection
is dissipating. With insistent new societal pressures growing,
tomorrow's successful companies will be those that embrace new ways
of being today.
But so many executives are "too busy" to hear this message, often because
they are afraid that if they stop, even for a moment, they will lose
control. The "I'm too busy" syndrome not only stifles communication
in the workplace but it can also stunt the health-ful development of
relationships at home. There aren't many people who have been
heard to say on their deathbed: "Oh God, I wish I'd spent more time
at the office."
There is now a greater need for feeling, rather than managing change,
for learning how to 'be' with the change as opposed to constantly striving
to keep up with it.