The Complete Facilitators' Handbook
by John Heron

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The brand new (1999) edition is updated and far more comprehensive and is designed to provide the key to successful faciliation. Analytical in approach and highly structured, it aims to help facilitators both understand and develop their own personal style of facilitation. Combining a strong theoretical content, including a comprehensive group dynamic theory with an extensive repertoire for practical action, the book provides the essential foundations for building effective facilitative skills that suit both a facilitator's personality and then closely match the situations they encounter.

The Skilled Facilitator: Practical Wisdom for Developing Effective Groups
by Roger M. Schwarz

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Roger Schwarz draws on his extensive facilitation experience and insight to bring together theory and practice, creating a comprehensive reference for consultants, peer facilitators, mangers and leaders — anyone whose role is to guide groups toward realising their creative and problem-solving potential. The Skilled Facilitator provides essential materials including simple ground rules for governing group interaction: what to say and when to say it, techniques for starting and ending meetings positively and decisively, practical methods for handling emotions, and a diagnostic approach for helping both facilitators and group members identify and solve problems that might undermine the group process. The Skilled Facilitator also includes advice on how to work with outside consultants and to facilitate within one's own organization.

Masterful Facilitation : Becoming a Catalyst for Meaningful Change
by Glenn Kiser

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Effective facilitation is much more than meeting agendas and flipcharts. Helping individuals, groups and organizations get "unstuck" requires both fundamental skills and a systematic process. Masterful Facilitation takes the mystery out of facilitation and provides an approach that gives you a real chance to achieve dramatic results. The author presents a five-phase approach for becoming a facilitator that can remove barriers to performance and get people and organizations "unstuck"

The Art of Facilitation: How to Create Group Synergy
by Dale Hunter, Anne Bailey & Bill Taylor

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A great resource to augment the training of first time facilitators and coaches. It provides many practical exercises, with numerous tips that help to demystify facilitation and increase the first time facilitator's success. It is a superb training resource for facilitators which reveals some of the secrets of group facilitation and enables group members to understand facilitation and take on the role themselves. It provides access to the source of group empowerment and shows how to create group synergy.